Privacy Policy — 91pkr
This Privacy Policy explains what personal data 91pkr collects, why we collect it, how we use and protect it, and what rights you have as a user. We encourage you to read it in full before using the Platform.
What This Policy Covers
Data We Collect
Registration details, identity documents for KYC, transaction records, device information and cookies. We collect only what is necessary for platform operation and regulatory compliance.
How We Use It
To operate your account, process transactions, comply with KYC and AML obligations, personalise your experience, provide support and send relevant communications where you have opted in.
Who We Share It With
We do not sell your data. Sharing is limited to trusted service providers (payment processors, fraud-prevention services), regulatory bodies and law enforcement where legally required.
How We Protect It
Industry-standard encryption, secure HTTPS connections, access controls and regular security audits are used to protect your personal data from unauthorised access and misuse.
Your Rights
You have the right to access, correct, delete or restrict processing of your personal data. You may also withdraw marketing consent and request data portability at any time.
Cookies & Tracking
We use essential, functional and analytics cookies. You can manage most cookie preferences through your browser settings. Strictly necessary cookies cannot be disabled without affecting platform functionality.
Introduction
This Privacy Policy ("Policy") sets out the basis on which 91pkr ("Platform", "we", "us", "our") collects, processes, stores and shares personal data relating to individuals ("User", "you", "your") who access or use the website at https://91pkr.cam and all associated features and services (collectively, the "Platform").
91pkr is an English-language online betting information platform serving Pakistani users. We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. This Policy describes your rights regarding your personal data and how to exercise them.
By accessing or using the 91pkr Platform, you acknowledge that you have read, understood and agree to the collection and processing of your personal data as described in this Policy. If you do not agree, you must discontinue use of the Platform immediately.
91pkr does not sell, rent or otherwise transfer your personal data to third parties for their own marketing purposes. Any sharing of data is strictly limited to what is necessary for platform operation, legal compliance and the purposes described in this Policy.
Definitions
The following definitions apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could identify a living individual, directly or in combination with other data. |
| Processing | Any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction. |
| Data Controller | The entity that determines the purposes and means of processing personal data — in this context, 91pkr. |
| Data Processor | A third party that processes personal data on behalf of the Data Controller under contract and instruction. |
| KYC | Know Your Customer — the identity and age verification process that may be required before withdrawals or access to certain features. |
| Cookies | Small text files placed on your device when you visit the Platform, used to store preferences, session data and usage information. |
| Consent | A freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data for a stated purpose. |
Personal Data We Collect
91pkr collects personal data from you directly when you register, transact or interact with the Platform, as well as automatically through your use of the site. The categories of data we may collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence | Account communication, support, notifications |
| Financial Data | Transaction history, deposit/withdrawal amounts, payment method details | Payment processing, AML compliance, fraud prevention |
| KYC Documents | Scanned CNIC or passport, proof of address, selfie/liveness check | Identity verification, regulatory compliance |
| Technical Data | IP address, browser type, device identifiers, operating system | Platform security, fraud detection, analytics |
| Usage Data | Pages visited, games played, session duration, click patterns | Platform improvement, personalisation, responsible gambling monitoring |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Sending relevant offers where you have consented |
Certain categories of data — such as identity documents — are treated with heightened care. These are collected only for KYC purposes, stored in encrypted form and accessed only by authorised personnel. Never send sensitive documents through unencrypted channels. Use only the operator's secure HTTPS verification portal for KYC submissions.
How We Use Your Personal Data
91pkr uses your personal data for the following purposes:
- Account Management: Creating and maintaining your registered account, authenticating your identity and managing account settings and preferences;
- Platform Operation: Processing deposits, withdrawals and game transactions; delivering platform features and content appropriate to your profile;
- KYC and AML Compliance: Verifying your identity and age, screening against sanctions and politically exposed persons (PEP) lists, and meeting anti-money laundering obligations;
- Customer Support: Responding to queries, resolving disputes and providing assistance via live chat and email;
- Responsible Gambling: Monitoring usage patterns to identify potential problem gambling indicators, applying requested self-exclusions and deposit limits, and providing appropriate resources;
- Fraud Prevention and Security: Detecting and preventing fraudulent activity, multi-accounting, bonus abuse and other prohibited conduct;
- Marketing Communications: Sending promotional offers, platform news and bonus notifications where you have opted in. You may withdraw consent at any time;
- Analytics and Improvement: Analysing how the Platform is used to improve performance, content quality and user experience;
- Legal Obligations: Complying with applicable laws, court orders, regulatory requirements and requests from competent authorities.
Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, 91pkr relies on the following grounds:
- Contractual Necessity: Processing required to fulfil our agreement with you — for example, account creation, transaction processing and KYC verification;
- Legal Obligation: Processing required to comply with applicable laws — for example, AML regulations, tax reporting and regulatory record-keeping;
- Legitimate Interests: Processing that serves our legitimate business interests and does not override your rights — for example, fraud prevention, security monitoring and platform analytics;
- Consent: Processing based on your explicit opt-in — for example, marketing communications and optional analytics cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Sharing Your Personal Data
91pkr does not sell, rent or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
- Payment Service Providers: To process deposits and withdrawals. Payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are mentioned as familiar Pakistani context only — we do not represent that any specific provider processes transactions on our Platform or endorses gambling;
- Identity Verification Services: Third-party KYC providers used to verify identity documents and conduct age checks;
- Fraud Prevention and AML Services: Providers that screen transactions and user profiles against fraud databases and sanctions lists;
- IT and Infrastructure Providers: Cloud hosting, data storage and cybersecurity service providers acting under strict data processing agreements;
- Customer Support Platforms: Live chat and ticketing systems used to manage support interactions;
- Analytics Providers: Anonymised or aggregated usage data may be shared with analytics platforms to improve the Platform;
- Regulatory and Law Enforcement Bodies: Where we are legally required to disclose information in response to valid requests from competent authorities, courts or regulators;
- Business Transfers: In the event of a merger, acquisition or sale of assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
Where we share data with third-party processors, we require them to handle it in accordance with applicable data protection standards and only for the specified purpose. We cannot accept responsibility for the independent privacy practices of third parties outside the scope of our processing agreements.
Data Retention
91pkr retains personal data for as long as necessary to fulfil the purposes described in this Policy, and for as long as required by applicable law, regulatory obligations or legitimate business interests.
General retention guidelines:
- Active account data: Retained for the lifetime of your account and for a period following closure as required by law;
- KYC and identity documents: Retained in accordance with applicable AML record-keeping requirements, typically a minimum of five (5) years following the end of the customer relationship;
- Transaction records: Retained for a minimum of five (5) years or longer where required by regulatory obligations;
- Customer support records: Retained for a reasonable period following resolution to support quality assurance and dispute resolution;
- Marketing preference data: Retained until you withdraw consent or request deletion;
- Technical and log data: Typically retained for 12 to 24 months unless longer retention is required for security investigations.
When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention procedures.
Cookies and Tracking Technologies
91pkr uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage and deliver relevant content. The categories of cookies we use are as follows:
You can manage or delete cookies at any time through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect Platform functionality. For further guidance on managing cookies, refer to your browser's help documentation.
Data Security
91pkr implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These measures include, but are not limited to:
- Encryption of data in transit using TLS/HTTPS protocols across all Platform connections;
- Encryption of sensitive data at rest, including identity documents and financial records;
- Role-based access controls limiting data access to authorised personnel only;
- Regular security audits and vulnerability assessments;
- Intrusion detection systems and real-time monitoring for anomalous activity;
- Staff training on data protection policies and secure data handling procedures.
While we take reasonable steps to protect your data, no system is completely immune to breach. You are responsible for keeping your account credentials confidential and for using a strong, unique password. Never share your password or one-time codes with anyone — 91pkr staff will never ask for your password. Report any suspected unauthorised access to [email protected] immediately.
International Data Transfers
91pkr operates in an international environment. Your personal data may be transferred to, stored or processed in countries outside Pakistan, including countries where the data protection laws may differ from those applicable in your location.
Where such transfers occur, 91pkr takes steps to ensure that appropriate safeguards are in place, including contractual protections requiring third-party recipients to handle your data in accordance with applicable data protection standards.
Pakistan's data protection framework is evolving. 91pkr does not represent that international data transfers comply with any specific Pakistani regulation. Users should be aware that their data may be processed in jurisdictions with different legal protections. If you have concerns about how your data is handled, please contact us at [email protected] before continuing to use the Platform.
Your Rights as a Data Subject
Subject to applicable data protection law and any legal obligations that override individual rights (such as AML record-keeping requirements), you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you and information on how it is being used.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that we limit how we use your personal data in certain circumstances, for example while a dispute about accuracy is being resolved.
Request a machine-readable copy of your personal data to transfer to another service provider, where technically feasible.
Object to processing based on legitimate interests or direct marketing purposes. Marketing opt-outs are processed promptly upon receipt.
Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Request human review of any decision made solely by automated means that significantly affects you, where such processes are in use.
To exercise any of these rights, please contact us at [email protected]. We will respond to valid requests within a reasonable timeframe and in accordance with applicable law. We may request proof of identity before fulfilling any request to protect against unauthorised access to your data.
Children's Privacy
The 91pkr Platform is strictly intended for adults aged 18 or over, or the higher minimum age required by the operator's licensing jurisdiction. We do not knowingly collect personal data from individuals under the applicable minimum age.
If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account. Any deposits or winnings associated with an underage account will be handled in accordance with our Terms and Conditions.
If you are a parent or guardian and believe your child has registered on 91pkr, please contact us immediately at [email protected]. We treat underage account reports as a priority and will investigate and act promptly. We also recommend using parental control software to restrict access to gambling websites on shared devices.
Changes to This Privacy Policy
91pkr reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered Users via email or an on-platform notification.
Your continued use of the Platform after any changes take effect constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically. The most current version is always available at https://91pkr.cam/privacy-policy.
Contact Us
For any questions, concerns or requests relating to this Privacy Policy, your personal data or your privacy rights, please contact our support team through the following channel:
Privacy & Data Enquiries
Email: [email protected]
Please include "Privacy Enquiry" in the subject line of your email. We aim to respond within 24 hours on business days. We may require proof of identity before processing data access, correction or deletion requests. Do not send sensitive identity documents by unencrypted email — use only the operator's secure HTTPS KYC portal for document submissions.
This Privacy Policy is effective as of January 2026 and supersedes all prior versions. Your continued use of 91pkr after this date constitutes acceptance of this Policy. For questions about our Terms of Use, please refer to our Terms & Conditions page.
Your Data, Your Rights — Always Respected on 91pkr
Now that you've reviewed how 91pkr handles your privacy, explore our other policy pages or head back to the homepage to experience our platform for Pakistani bettors.
🔞 Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws — including the Prevention of Gambling Act, 1977 — may restrict gambling.